International SaaS Solution for Call Centers

Offered for sale is a 13 y/o international SaaS business which provides a proprietary call center technology solution. The platform runs on a global infrastructure powered by AWS, providing best in class security and instant scalability. The core technology combines a versatile sales and customer service solution with a bundled telephony and omnichannel communications platform. Through the use of its solution, the company is known for providing its customers significant cost savings. The owners would love to share how their cloud-based technology stands to benefit greatly from the coming wave of AI innovations (AI agents, predictive analysis, advanced call handling, transcriptions etc.).