Profitable Home Based Calling Center, establised in 1997

Lane County, OR
Profitable Call Center for Financial and Insurance Professionals.
Asking Price:$265,000
Gross Revenue:$423,319
FF&E:$10,000
Cash Flow:$105,000
EBITDA:$105,000
Established Year:1996
BUSINESS DESCRIPTION

Established in 1997 as a work-at-home call center business, the owner(who does not make calls), manages a model that employs callers who work from their homes in Oregon, not overseas. This ensures that the appropriate processes and protocols are in place and that remote staff is engaged, productive, and able to deliver high-quality customer service. This business has positioned itself as a reliable industry source for “exclusive insurance leads”, for financial professionals and insurance agents. Exclusive leads are high-quality leads that provide their clients with prospects, who know their name and have agreed to receive a call from them about the product they’re offering. This business could be run from any place in the USA. At present, all the remote at-home callers reside in Oregon.


DETAILED INFORMATION
Location
Relocatable
Inventory
Not Included in asking price
Employees
12
Furnitures, Fixture & Equipment(FF&E)
Included in Asking Price
Facilities
This Home-based business requires, aside from an office space, the following equipment (assets, included in the sale); A server and dialer that consists of one rack mount PC, one desktop PC, one router, one switch, one monitor, and one keyboard. All this equipment could be kept at one desk or in a small closet. The seller utilizes a small bedroom in his home for the office space.
Competition
The global market for Call Centers estimated at US$314.5 Billion in the year 2022, is projected to reach a revised size of US$494.7 Billion by 2030, growing at a CAGR of 5.8% over the analysis period 2022-2030. Yahoo Finance There will always be competition in this industry, however, this business has distinguished itself from its industry competition as a reliable source of quality, exclusive leads.
Growth & Expansion
The business presently spends less than 1/2% of sales on advertising. Growth could be obtained by implementing a more robust advertising plan.
Financing
SBA financing pending
Support & Training
Up to 30 days of free training is included with the sale of the business. additional training can be negociated.
Reason for Selling
The seller has been involed with this business for 30 years, is ready to move on
Home-Based
This business is Home-Based
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Randy
Combest
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Randy Combest