The Lash Lounge
$200,000
$60,000
130
2011
Southlake,TX
Anna Phillips
Overview
The Lash Lounge is a premier eyelash salon franchise that specializes in customized eyelash extensions and other non-invasive beauty services like lash lifts, tinting, and threading. Headquartered in Ann Arbor, Michigan, and founded in 2006 by Anna Phillips, The Lash Lounge operates over 100 franchise and corporate salons across the United States. This pioneering franchise is recognized for its exceptional guest satisfaction and industry-leading standards, supported by a comprehensive training model that ensures excellence in every salon.
Potential franchisees are drawn to The Lash Lounge's proven business model and significant revenue potential, with average annual sales of $925,736. The brand's proprietary products, membership-based model, and strong emphasis on consultation, customization, and care distinguish it from competitors. By simplifying beauty routines and empowering guests to face the world with confidence, The Lash Lounge offers a thriving business opportunity within a supportive network that prioritizes operational success and guest satisfaction.
Franchise Unit Trends and Revenue
130
11
$574,586
* in 2023
Franchise Fees
$60,000
Veteran's Fee: $55,000
6.0%
Gross Revenues
2.0%
Gross Revenues
Why Choose The Lash Lounge?
The Lash Lounge stands out as a compelling business opportunity for franchisees, supported by a robust track record of success and unique advantages. With an impressive average annual sales figure of $925,736, the financial potential is significant. Franchisees benefit from comprehensive training for both stylists and managers, covering all aspects of salon operations, customer service, and technical skills, ensuring they are well-prepared to deliver exceptional service from the start.
The Lash Lounge offers a luxury service experience with customized eyelash extensions and other non-invasive beauty services, attracting a loyal clientele. Proprietary products under The Lash Lounge label enhance service quality and exclusivity. The membership-based model generates recurring revenue, providing financial stability and fostering long-term customer relationships.
Led by CEO and President Meg Roberts, The Lash Lounge enjoys experienced leadership and a clear strategic vision. Roberts' strong relationships with franchisees and history of leading high-performing teams ensure a supportive network. The establishment of Liberty Fulfillment in 2018 further supports franchise operations with cost-effective and timely supply chain management. These advantages, combined with ongoing education and support, make The Lash Lounge an enticing franchise opportunity.
Starting Costs and Investment Requirements
$459,797 - $794,490
$600,000
$200,000
Training and Support
The Lash Lounge ensures franchisees are well-prepared to deliver exceptional service and operate their salons successfully through comprehensive training and support. The initial training program covers all aspects of salon operations, including customer service, technical skills, and business management, ensuring both stylists and managers meet The Lash Lounge's high standards.
Ongoing education programs keep franchisees and their teams updated with the latest techniques, trends, and best practices in the beauty industry. This commitment to continuous improvement maintains service quality and helps franchisees adapt to market changes and customer preferences. The dedicated 27-person corporate team provides ongoing support, assisting with operations, marketing, and business development to help franchisees achieve their goals.
Liberty Fulfillment, The Lash Lounge's state-of-the-art fulfillment division, supports franchise operations by ensuring timely and accurate delivery of salon supplies, driving cost savings and operational efficiency. Managing procurement, warehousing, and distribution, Liberty Fulfillment helps franchisees maintain optimal inventory levels and focus on delivering exceptional service.
The Lash Lounge also fosters a strong sense of community among its franchisees, allowing them to share insights, celebrate successes, and collaborate on best practices. This supportive network creates a collaborative environment that contributes to the brand's overall success. By reducing the intimidation of investing in a franchise, The Lash Lounge offers a structured and supportive path to success for high-energy entrepreneurs passionate about the beauty industry.
History
The Lash Lounge was founded in 2006 by Anna Phillips with the vision of creating a specialized salon experience focused on customized eyelash extensions and non-invasive beauty services. Based in Ann Arbor, Michigan, the company quickly gained recognition for its unique offerings and high standards of service. This commitment to quality and innovation facilitated rapid expansion, and The Lash Lounge now operates over 100 franchise and corporate salons across the United States, establishing itself as a leader in the beauty industry.
In 2018, The Lash Lounge established Liberty Fulfillment, a dedicated division for procuring, warehousing, and distributing critical salon supplies and products. This state-of-the-art facility drives economies of scale, ensures product availability, and maintains below-market costs. Liberty Fulfillment's capability extends beyond The Lash Lounge, as demonstrated during the COVID-19 crisis when it partnered with BrightStar Care to provide personal protective equipment to over 100 franchise brands in need. CEO and President Meg Roberts has played a pivotal role in shaping the strategic vision and fostering strong relationships with franchisees, guiding the company's growth and ensuring the core values are firmly established. The Lash Lounge's recent growth reflects its successful business model and dedicated franchisees, forming a foundation for continued success.
Ideal Candidate
- Desire to scale / multi-unit ownership
- Passion to Help People
- No Industry Experience Required
- Values Outstanding Customer Service
- Passion for health/wellness
- Outgoing