Yannick Shamamba
Property Manager, JBGS - Atlantic Plumbing
Washington, DC 20001
Residential administrative professional in the DC market at the 13th|U apartment community in Washington, DC
Phone (202) 518-0795
Residential administrative professional in the DC market at the 13th|U apartment community in Washington, DC
Property Types
Multi-Family
Markets
Washington, DC
Languages
English, Spanish, French, Swahili
Bio
As lead concierge, Yannick Shamamba's roles include assembling a motivated Concierge team with a strong service ethic, facilitating employee orientation, instructing and advising Concierge staff of company and property procedures and guidelines, and developing the team through on-the-job activities and ensuring they participate in all required training programs. He effectively delegates/supervises/prioritizes day-to-day operating tasks of staff, directs weekly team meeting or communication to enhance performance and effectiveness, assists the Property/General Manager in creating and facilitating annual performance evaluations of the front desk staff, and enhances the resident experience by creating and maintaining a warm, inviting, and professional environment.
Education
